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Farkas, David K & Farkas, Jean B. (2000). Guidelines for designing web navigation. Technical Communication, 47(3), 341–358. https://www.proquest.com/docview/220993243/fulltext/2268DC6DA60F4459PQ/1?accountid=13380
Farkas, David K. & Farkas, Jean B. (2002). Appendix A: Twenty-five guidelines for getting started. In Principles of Web design: Vol. The Allyn and Bacon series in technical communication (pp. 333–347). Longman.
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Loughlin, Catherine, Arnold, Kara & Bell Crawford, Janet. (2012). Lost opportunity Is transformational leadership accurately recognized and rewarded in all managers? Equality, Diversity and Inclusion: An International Journal, 31(1), 43–64. https://www.proquest.com/docview/918507072/fulltextPDF/80D532CEE49C4578PQ/4?accountid=13380
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Routhieaux, Robert L & Higgins, Scott E. (1999). The effective team member : Avoiding team burnout. Health Care Manager, 18(1), 29–34. https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&custid=qut&db=c8h&AN=107018658&site=ehost-live&scope=site
Scarnati, James T. (2001). On becoming a team player. Team Performance Management, 7(1/2), 5–10. https://www.proquest.com/docview/217104650/fulltext/F9DC54E05956496DPQ/1?accountid=13380
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Windschuttle, Keith & Elliott, Elizabeth. (1999). Interviews. In Writing, researching, communicating: communication skills for the information age (3rd ed, pp. 143–149). McGraw-Hill.
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