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Farkas, David K and Farkas, Jean B. 2000. ‘Guidelines for Designing Web Navigation’. Technical Communication 47 (3): 341–58. https://www.proquest.com/docview/220993243/fulltext/2268DC6DA60F4459PQ/1?accountid=13380.
Farkas, David K. and Farkas, Jean B. 2002. ‘Appendix A: Twenty-Five Guidelines for Getting Started’. In Principles of Web Design, The Allyn and Bacon series in technical communication:333–47. New York: Longman.
Goleman, Daniel. 2000. ‘Leadership That Gets Results’. Harvard Business Review 78 (2): 78–90.
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Loughlin, Catherine, Arnold, Kara and Bell Crawford, Janet. 2012. ‘Lost Opportunity Is Transformational Leadership Accurately Recognized and Rewarded in All Managers?’ Equality, Diversity and Inclusion: An International Journal 31 (1): 43–64. https://www.proquest.com/docview/918507072/fulltextPDF/80D532CEE49C4578PQ/4?accountid=13380.
Mumford, Michael D. 2000. ‘Managing Creative People: Strategies and Tactics for Innovation’. Human Resource Management Review 10 (3): 313–51. https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&custid=qut&db=bsh&AN=3914207&site=ehost-live&scope=site.
Routhieaux, Robert L and Higgins, Scott E. 1999. ‘The Effective Team Member : Avoiding Team Burnout’. Health Care Manager 18 (1): 29–34. https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&custid=qut&db=c8h&AN=107018658&site=ehost-live&scope=site.
Scarnati, James T. 2001. ‘On Becoming a Team Player’. Team Performance Management 7 (1/2): 5–10. https://www.proquest.com/docview/217104650/fulltext/F9DC54E05956496DPQ/1?accountid=13380.
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Von Zedtwitz, Maximilian. 2002. ‘Organizational Learning through Post-Project Reviews in R & D’. R & D Management 32 (3): 255–68. https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&custid=qut&db=bsh&AN=6719250&site=ehost-live&scope=site.
Windschuttle, Keith and Elliott, Elizabeth. 1999. ‘Interviews’. In Writing, Researching, Communicating: Communication Skills for the Information Age, 3rd ed, 143–49. Sydney: McGraw-Hill.
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